Client-Centric Relationship Banker

Aumni; Catonsville (MD); On-site; USD 55,000 - 80,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking an Associate Relationship Banker to welcome clients, provide financial guidance, and connect them with Chase’s technology and experts.

You will contribute to a welcoming branch environment and deliver solutions that meet customers’ financial needs. The role emphasizes hospitality, clear communication, and regulatory compliance, with hours including weekends and some evenings.

Qualifications

• Excellent communication and interpersonal skills to provide courteous, personalized service.
• Ability to resolve client questions and issues with accuracy and empathy.
• Familiarity with banking policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, consultative communication to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person or by phone to build relationships and tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service

Communication

Regulatory compliance

Financial knowledge

Work hours

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States is seeking an Associate Relationship Banker to welcome clients, provide financial guidance, and connect them with Chase’s technology and experts.

You will contribute to a welcoming branch environment and deliver solutions that meet customers’ financial needs. The role emphasizes hospitality, clear communication, and regulatory compliance, with hours including weekends and some evenings.