Client-First Relationship Banker

Aumni; Carmel (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

Wellness centers

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch in the United States. You will welcome clients, discuss financial needs, and provide tailored banking solutions while leveraging Chase’s digital tools.

You will engage with customers to deliver memorable service, uphold regulatory requirements, and collaborate with a team of experts to resolve issues and promote products. Weekend/evening hours are required.

Qualifications

• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• 1+ year of sales experience in Retail/Financial Services or related industries.
• College degree or military equivalent.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer focus

Communication skills

Problem solving

Regulatory awareness

Phone & in-person service

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker for our branch in the United States. You will welcome clients, discuss financial needs, and provide tailored banking solutions while leveraging Chase’s digital tools.

You will engage with customers to deliver memorable service, uphold regulatory requirements, and collaborate with a team of experts to resolve issues and promote products. Weekend/evening hours are required.