Client-Focused Relationship Banker

JPMorgan Chase & Co.; United States; On-site; USD 40,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to welcome clients in branches and provide thoughtful banking solutions.

You will use Chase Mobile App and Chase.com to assist clients and build lasting relationships with a focus on customer experience. Responsibilities include engaging clients, addressing financial needs, and ensuring compliance with banking regulations while delivering exceptional service.

Qualifications

• Excellent communication skills in person and over the phone.
• Ability to create memorable client experiences and tailor solutions.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and comply with regulatory obligations.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive service.
• Engage in consultative communication to understand needs.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on Chase mobile/app and online banking.
• Learn products and connect clients to experts for specialized needs.
• Adhere to policies and regulatory requirements.

Skills

Excellent communication skills

Client relationship focus

Problem solving

Regulatory compliance

Flexible scheduling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to welcome clients in branches and provide thoughtful banking solutions.

You will use Chase Mobile App and Chase.com to assist clients and build lasting relationships with a focus on customer experience. Responsibilities include engaging clients, addressing financial needs, and ensuring compliance with banking regulations while delivering exceptional service.