Branch Relationship Banker - Client-Focused Experience

JP Morgan Chase; Overland Park (KS); Presencial; USD 42.000 - 62.000; Tempo integral

Resumo da vaga

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to welcome clients and provide thoughtful financial solutions. You will leverage technology and product knowledge to address needs, while building trust and lasting relationships within the branch team.

The role emphasizes hospitality, clear communication, and adherence to risk and regulatory requirements. Weekend and some evenings may be required to support branch hours.

Qualificações

• Provide memorable experiences for clients and contribute to branch success.
• Excellent communication skills for in-person and phone interactions.
• Resolve client issues with attention to detail and within risk/compliance bounds.
• Familiarity with banking policies, procedures, and regulatory requirements.

Responsabilidades

• Put clients first and deliver attentive, friendly service in the branch.
• Communicate clearly to help clients understand products and services and build trust.
• Assist walk-in and scheduled clients, in person and over the phone, to grow relationships.
• Educate clients on technology tools like Chase Mobile App and Chase.com to meet banking needs.
• Learn products quickly and connect clients to specialists for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Conhecimentos

Customer service

Communication

Relationship-building

Problem solving

Regulatory awareness

Attention to detail

Formação

High school diploma or GED

Bachelor’s degree (preferred)

Descrição da vaga

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase branch to welcome clients and provide thoughtful financial solutions. You will leverage technology and product knowledge to address needs, while building trust and lasting relationships within the branch team.

The role emphasizes hospitality, clear communication, and adherence to risk and regulatory requirements. Weekend and some evenings may be required to support branch hours.