Client-First Relationship Banker

Aumni; Saco (ME); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to warmly welcome clients in our branch and provide thoughtful financial solutions that meet their needs.

You will help customers use Chase Mobile App and Chase.com, build lasting relationships, and connect them with specialists for complex financial needs. Weekend/evening flexibility and regulatory compliance are required.

Qualifications

• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone, with ability to tailor features and benefits.
• Ability to quickly resolve client issues with attention to detail.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client focus

Excellent communication

Issue resolution

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to warmly welcome clients in our branch and provide thoughtful financial solutions that meet their needs.

You will help customers use Chase Mobile App and Chase.com, build lasting relationships, and connect them with specialists for complex financial needs. Weekend/evening flexibility and regulatory compliance are required.