Client-Centric Banker

JPMorganChase; Reisterstown (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker to deliver warm, attentive service and build trusted relationships with clients in a Chase branch. You will showcase banking solutions, help clients reach financial goals, and work with the team to ensure smooth operations and compliant service.

The role emphasizes greeting clients, opening new accounts, guiding them through Chase Mobile App and Chase.com, and providing exceptional support for everyday banking needs.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service preferred.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance and opening of new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including mobile/app/ATM usage.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Education

High School Diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorganChase is seeking an Associate Banker to deliver warm, attentive service and build trusted relationships with clients in a Chase branch. You will showcase banking solutions, help clients reach financial goals, and work with the team to ensure smooth operations and compliant service.

The role emphasizes greeting clients, opening new accounts, guiding them through Chase Mobile App and Chase.com, and providing exceptional support for everyday banking needs.