Client-Centric Banker: Build Relationships & Serve with Tech

JPMorganChase; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in New York to deliver warm, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, educate on Chase Mobile App and online tools, and work with branch teammates to provide seamless service.

The role emphasizes building trusted client relationships, learning products quickly, and maintaining accuracy in everyday transactions within a collaborative team environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn banking products and procedures.
• Attention to detail in handling transactions and records.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and perform account servicing following policies.
• Educate clients on digital banking and self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning new products

Customer empathy

Attention to detail

Technology adoption

Service orientation

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in New York to deliver warm, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, educate on Chase Mobile App and online tools, and work with branch teammates to provide seamless service.

The role emphasizes building trusted client relationships, learning products quickly, and maintaining accuracy in everyday transactions within a collaborative team environment.