Client-Centric Banking Advisor

JPMorgan Chase & Co.; Pullman (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and digital solutions at the branch. You will deliver attentive service, open accounts, and educate clients on Chase Mobile App and Chase.com. Building trusted relationships and collaborating with the team are key to helping clients achieve their financial goals.

The role emphasizes a welcoming environment, adherence to procedures, and proactive client engagement in daily banking activities.

Qualifications

• Client service experience or comparable experience required.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and Chase.com.
• Build trusted relationships and partner with branch team to achieve financial goals.
• Perform branch operations, including cash handling and equipment management in line with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Technology proficiency

Education

High school diploma

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and digital solutions at the branch. You will deliver attentive service, open accounts, and educate clients on Chase Mobile App and Chase.com. Building trusted relationships and collaborating with the team are key to helping clients achieve their financial goals.

The role emphasizes a welcoming environment, adherence to procedures, and proactive client engagement in daily banking activities.