Client-Centric Banking Associate

JPMorgan Chase; Casa Grande (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase in the United States is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals using the latest banking solutions.

You will greet clients, open and service accounts, educate them on Chase Mobile App and digital channels, and partner with branch teammates to build trusted relationships while complying with bank policies and procedures.

Qualifications

• Client-first approach delivering attentive service and welcoming environment.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Resolve client issues quickly with attention to detail.
• Collaborate with the team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.
• Prior client service experience or similar.
• High school diploma or GED.

Responsibilities

• Greet clients and provide attentive, friendly service while managing lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and tech self-service options.
• Build client relationships by listening, asking questions, and cross-selling solutions.
• Perform branch operations including cash handling within bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in the United States is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals using the latest banking solutions.

You will greet clients, open and service accounts, educate them on Chase Mobile App and digital channels, and partner with branch teammates to build trusted relationships while complying with bank policies and procedures.