Client-Centric Banking Associate

JPMorgan Chase & Co.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. (Chase) is seeking an Associate Banker to represent our brand with hospitality and deep product knowledge.

You will help clients achieve their financial goals by delivering exceptional service, building trusted relationships, and guiding them through the bank's digital solutions. In this role, you will greet clients, open and service accounts, educate customers on Chase Mobile App, Chase.com, and ATMs, and collaborate with the branch team to meet client needs while adhering

Qualifications

• Client-first mindset and attentive service.
• Ability to build trusted relationships through genuine care.
• Strong communication to understand and help customers.
• Ability to resolve client issues with attention to detail.
• Collaborative team player delivering seamless service.
• Rapidly learn products, services, procedures.
• Experience in client service or comparable role.
• Educational requirement: high school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby flow.
• Open new accounts and service existing ones in line with policies.
• Assist with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and cross-selling solutions.
• Support branch operations including cash handling and cash devices.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. (Chase) is seeking an Associate Banker to represent our brand with hospitality and deep product knowledge.

You will help clients achieve their financial goals by delivering exceptional service, building trusted relationships, and guiding them through the bank's digital solutions. In this role, you will greet clients, open and service accounts, educate customers on Chase Mobile App, Chase.com, and ATMs, and collaborate with the branch team to meet client needs while adhering