Client-Centric Banking Associate

JPMorgan Chase; Spring Hill (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to deliver exceptional client experiences, open accounts, and promote Chase digital tools. You will greet clients, offer personalized financial solutions, and collaborate with team members to help clients reach their goals.

The role emphasizes hospitality, regulatory compliance, and proactive service across in-branch interactions, with a focus on building lasting relationships through attentive, knowledgeable support.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and perform account servicing in compliance with policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Listen actively and ask questions to understand and anticipate client needs.
• Support branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to deliver exceptional client experiences, open accounts, and promote Chase digital tools. You will greet clients, offer personalized financial solutions, and collaborate with team members to help clients reach their goals.

The role emphasizes hospitality, regulatory compliance, and proactive service across in-branch interactions, with a focus on building lasting relationships through attentive, knowledgeable support.