Client-Centered Clinic Admin & Scheduling Specialist

New Vista of the Bluegrass Inc; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

New Vista Community Services in Georgetown, KY is seeking a Regular Full Time Administrative Support professional to assist in a busy clinic setting. The Office Assistant will help create a welcoming environment and ensure a universal gateway to services.

Responsibilities include greeting clients, handling calls, scheduling appointments, collecting payments, and supporting clinical staff with paperwork, while maintaining accurate records in the EHR.

Qualifications

• High School graduate or equivalent.
• Customer Service experience.
• Valid driver’s license, reliable operating transportation, and proof of current auto insurance.

Responsibilities

• Greet clients in a professional, courteous, and sensitive manner.
• Answer telephones and respond to client calls and inquiries.
• Schedule New Vista appointments for clientele, providing a centralized experience to whole health services.
• Provide suggestions and feedback to enhance clinic healthcare experience.
• Ensure clients have a welcoming and seamless experience of care.
• Assist clinical staff in contacting clients, scheduling, and obtaining necessary paperwork.

Skills

Customer Service

Professional Communication

Education

High School diploma or equivalent

Job description

New Vista Community Services in Georgetown, KY is seeking a Regular Full Time Administrative Support professional to assist in a busy clinic setting. The Office Assistant will help create a welcoming environment and ensure a universal gateway to services.

Responsibilities include greeting clients, handling calls, scheduling appointments, collecting payments, and supporting clinical staff with paperwork, while maintaining accurate records in the EHR.