Clinic Admin & Scheduling Specialist

Poppy Bank; City of Glens Falls (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

Community, Work & Independence's Foothills Clinic is seeking a Clinic Administrative Assistant to deliver friendly front-desk service, scheduling, referral coordination, and essential admin support. You will create a welcoming patient experience and help maintain organized records to ensure smooth daily operations.

You will collaborate with clinicians and staff to improve access, protect confidentiality, and support efficient clinic workflows in a compassionate, patient-centered environment.

Qualifications

• High School Diploma or GED is required.
• Minimum one year of administrative or medical office experience.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Ability to prioritize multiple tasks.
• Computer proficiency including Microsoft Office.
• Ability to maintain confidentiality.

Responsibilities

• Serve as the first point of contact for individuals, families, referral sources, and visitors.
• Greet patients and visitors in a professional, welcoming, and person-centered manner.
• Answer and direct incoming telephone calls.
• Provide information regarding clinic services and administrative processes.
• Schedule, reschedule, and confirm appointments.
• Assist with patient check-in and check-out processes.
• Maintain a positive customer experience while addressing routine questions and concerns.

Skills

Communication

Organization

Multitasking

Microsoft Office

Confidentiality

Customer service

Education

High School Diploma or GED

Tools

Electronic Health Records

Job description

Community, Work & Independence's Foothills Clinic is seeking a Clinic Administrative Assistant to deliver friendly front-desk service, scheduling, referral coordination, and essential admin support. You will create a welcoming patient experience and help maintain organized records to ensure smooth daily operations.

You will collaborate with clinicians and staff to improve access, protect confidentiality, and support efficient clinic workflows in a compassionate, patient-centered environment.