Clinic Admin Services Specialist – Patient-Centric Support

Hill Country Mental Health and Developmental Disabilities Centers; Kerrville (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision insurance

Life insurance

401(a) plan with employer matches up

457/403(b) plan

Generous paid time off

Paid sick time

Job summary

Hill Country Mental Health and Developmental Disabilities Centers seeks an Administrative Services Specialist to coordinate clinic reception and administrative support for clients, providers, and staff. The role represents the organization as a key interface with the community and stakeholders, delivering welcoming and professional service.

You will manage records, scheduling, and communications, while upholding HIPAA standards and contributing to efficient operations in a fast-paced environment.

Qualifications

• High school diploma or GED required; some college preferred.
• Minimum 2 years' experience in a fast-paced administrative/receptionist role, in a clinic or medical office.
• Valid Texas driver’s license and auto insurance.
• CPR certification and Prevention and Management of Aggressive Behavior training must be completed within first 3 months.

Responsibilities

• Coordinate and facilitate clinic reception and office services workflow, including registration, intake, walk-in, appointment scheduling and crisis services as applicable.
• Communicate with clients, providers, employees and external stakeholders to ensure timely follow-up and continuity of services.
• Maintain accurate administrative records, reports, and electronic filing systems with patient demographics, financial, insurance, and EHR data.
• Handle financial transactions related to purchasing, invoicing, and payment processing.
• Maintain a clean, trauma-informed, person-centered environment that supports safety and quality service delivery.
• Oversee supplies, equipment, and inventory to ensure operational readiness.

Skills

Customer service

Multitasking

Effective communication

Problem solving

Collaboration

Interpersonal skills

Education

High school diploma/GED

Some college

Tools

EHR systems

Job description

Hill Country Mental Health and Developmental Disabilities Centers seeks an Administrative Services Specialist to coordinate clinic reception and administrative support for clients, providers, and staff. The role represents the organization as a key interface with the community and stakeholders, delivering welcoming and professional service.

You will manage records, scheduling, and communications, while upholding HIPAA standards and contributing to efficient operations in a fast-paced environment.