Client Care Specialist – Scheduling & Support

Orkin, LLC in; Kent (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k)

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Orkin is seeking a Customer Service Specialist (Administrative) to join our Washington team. You will handle incoming calls, schedule service visits, and coordinate routes to support efficient service delivery while upholding privacy and quality standards.

No industry experience is required; Orkin provides thorough training. You will work in a fast-paced office, use Windows and web-based systems, and contribute to branch growth by delivering outstanding customer experiences and accurate

Qualifications

• Prior experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office and basic computer skills.
• Strong attention to detail and time management.

Responsibilities

• Answer incoming calls, schedule service appointments, and follow up on visits.
• Navigate Windows-based and Web-based systems to track routes and optimize schedules.
• Coordinate service with technicians and resolve customer issues.
• Maintain accurate customer records and protect privacy.
• Support branch growth by ensuring customer satisfaction.

Skills

Customer service

Sales

Interpersonal skills

Time management

Attention to detail

Prioritization

Education

High School Diploma

Tools

Microsoft Office

Web-based applications

Job description

Orkin is seeking a Customer Service Specialist (Administrative) to join our Washington team. You will handle incoming calls, schedule service visits, and coordinate routes to support efficient service delivery while upholding privacy and quality standards.

No industry experience is required; Orkin provides thorough training. You will work in a fast-paced office, use Windows and web-based systems, and contribute to branch growth by delivering outstanding customer experiences and accurate