Client Care Specialist - Multichannel Support

Paychex Deutschland GmbH; Cincinnati (OH); On-site; USD 20,264 - 37,636; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off for volunteerism

Job summary

Paychex Deutschland GmbH is looking for a customer service representative in Cincinnati, Ohio, to provide support for its products. Responsibilities include delivering quality service through various channels and documenting client interactions.

This position values integrity and outstanding service, fostering trusted relationships while promoting employee well-being through comprehensive rewards.

A Bachelor's Degree is preferred for this role, and the compensation ranges from $14.71 to $27.32 per hour.

Responsibilities

• Delivers quality service to Paychex clients via phone, email, chat, and other avenues.
• Follows up on outstanding items to issue completion in compliance with established Service Level Agreements.
• Documents all client interactions.

Education

Bachelor's Degree

Job description

Paychex Deutschland GmbH is looking for a customer service representative in Cincinnati, Ohio, to provide support for its products. Responsibilities include delivering quality service through various channels and documenting client interactions.

This position values integrity and outstanding service, fostering trusted relationships while promoting employee well-being through comprehensive rewards.

A Bachelor's Degree is preferred for this role, and the compensation ranges from $14.71 to $27.32 per hour.