Client Care Specialist — Design Studio

Lose Design; Manning (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a Call Center Representative in South Carolina to join their CSR Team. Responsibilities include managing customer inquiries, providing job updates, and ensuring customer satisfaction. The ideal candidate has excellent customer service skills, problem-solving abilities, and experience in a customer-facing role. Qualifications include a high school diploma or equivalent. This position offers competitive pay at $30.50/hour and additional benefits such as paid time off and a pension scheme.

Qualifications

• Previous work in a customer-facing position is required.
• Self-motivated and team-oriented individual sought.

Responsibilities

• Reply to incoming calls from customers and manage inquiries.
• Follow and improve departmental processes and service standards.
• Ensure databases are up-to-date with client details.
• Provide thorough follow-ups to customer interactions.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a Call Center Representative in South Carolina to join their CSR Team. Responsibilities include managing customer inquiries, providing job updates, and ensuring customer satisfaction. The ideal candidate has excellent customer service skills, problem-solving abilities, and experience in a customer-facing role. Qualifications include a high school diploma or equivalent. This position offers competitive pay at $30.50/hour and additional benefits such as paid time off and a pension scheme.