Client Care Specialist — Design Studio

Lose Design; Florence (SC); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Holidays: 25 days + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A dynamic design firm in Florence is seeking a Call Center Representative to deliver exceptional customer service, manage inquiries, and maintain customer relationships. You will be responsible for responding to customer calls, updating databases, and providing project updates. The ideal candidate should have excellent interpersonal and problem-solving skills, along with a high school diploma. Competitive pay of $30.50/hour with additional benefits such as paid time off and a pension scheme.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-orientated.
• Must have access to reliable transportation.

Responsibilities

• Respond to incoming calls from customers about products and services.
• Keep databases updated with customer details.
• Provide job progress updates to customers and ensure satisfaction.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite knowledge

Job description

A dynamic design firm in Florence is seeking a Call Center Representative to deliver exceptional customer service, manage inquiries, and maintain customer relationships. You will be responsible for responding to customer calls, updating databases, and providing project updates. The ideal candidate should have excellent interpersonal and problem-solving skills, along with a high school diploma. Competitive pay of $30.50/hour with additional benefits such as paid time off and a pension scheme.