Client Success & Design Studio Support

Lose Design; Lancaster (SC); On-site; USD 42,016; Full time

Benefits offered by this job

Competitive Pay

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A design firm is looking for a Customer Service Representative in South Carolina. You will provide exceptional service, manage customer enquiries, and improve relationships with clients. Key responsibilities include replying to calls, providing updates, and ensuring databases are current. The ideal candidate has strong customer service and problem-solving skills along with a high school diploma. This role offers competitive pay of $30.50 hourly and benefits like paid time off and a pension scheme.

Qualifications

• Previous work in a customer-facing position.

Responsibilities

• Reply to incoming calls from customers including product and service questions.
• Ensure databases are kept up-to-date with client details.
• Participate in training/meetings to ensure product knowledge.
• Provide thorough follow-ups to customer interactions.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Job description

A design firm is looking for a Customer Service Representative in South Carolina. You will provide exceptional service, manage customer enquiries, and improve relationships with clients. Key responsibilities include replying to calls, providing updates, and ensuring databases are current. The ideal candidate has strong customer service and problem-solving skills along with a high school diploma. This role offers competitive pay of $30.50 hourly and benefits like paid time off and a pension scheme.