Client Care Specialist - Auto Service Center

Caliber Collision; Duncan (OK); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Weekly pay

Paid vacation & holidays

Career growth

Descripción de la vacante

Caliber Collision in Duncan, OK is seeking a Customer Service Representative to greet customers and provide extraordinary service. You will monitor center workload levels and, when needed, coordinate Rental Car/Tow providers to deliver one-stop service while aligning with insurance partner requirements for authorizations and billing.

This role supports a fast-paced production shop and emphasizes teamwork and customer care.

Formación

• Effective verbal and written communication skills.
• Ability to navigate multiple software systems, i.e., Microsoft Office Suite.
• Work through competing priorities and adapt easily to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to work in a collaborative environment.

Conocimientos

Communication

Microsoft Office

Multitasking

Customer focus

Teamwork

Descripción del empleo

Caliber Collision in Duncan, OK is seeking a Customer Service Representative to greet customers and provide extraordinary service. You will monitor center workload levels and, when needed, coordinate Rental Car/Tow providers to deliver one-stop service while aligning with insurance partner requirements for authorizations and billing.

This role supports a fast-paced production shop and emphasizes teamwork and customer care.