Client Care Coordinator: Scheduling & Relationships

Maxim Healthcare

Cincinnati (OH)

On-site

USD 60,174,000 - 63,039,000

Full time

5 days ago

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Benefits offered by this job

Weekly paychecks

Comprehensive benefits

401(k) matching

Employee discounts

Recognition program

Career advancement

Training & mentorship

Job summary

Maxim Healthcare in Cincinnati, OH is seeking a proactive Client Coordinator to act as a vital link between clients, patients, and caregivers, ensuring smooth scheduling in a fast-paced environment. You will build relationships with clients and caregivers, coordinate and confirm schedules, and keep accurate records of availability, correspondence, and assignments to support compliant placements.

This office-based role offers comprehensive benefits and a path for growth through training and

Qualifications

High school diploma or equivalent required or with some college coursework.
Minimum 1 year of experience in a collaborative team environment.
Proficiency in Microsoft Office, internet, and email.
Excellent verbal and written communication; highly organized and detail oriented.

Responsibilities

Build strong relationships with clients and caregivers to understand scheduling needs.
Coordinate and confirm schedules, ensuring alignment with availability and preferences.
Maintain accurate records of caregiver availability, correspondence, and assignments.
Ensure all placements meet compliance and contract requirements.
Collaborate with internal teams to address staffing needs and client satisfaction.
Support business development through effective communication and coordination.