Client Care Concierge: Front Desk & Scheduling

Hill 35; Buda (TX); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Hill 35 seeks a Client Care Representative to provide outstanding client service and maintain a warm, welcoming reception. You will handle phone calls, schedule appointments, greet clients, admit and check out the day’s appointments, process payments, and act as a liaison between clients and staff.

The ideal candidate is personable, organized, and able to multitask under interruptions, while maintaining professional courtesy and ensuring a clean reception area to create a positive first

Qualifications

• High school diploma required.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks and interruptions while remaining courteous.

Responsibilities

• Answer phones and direct calls to the appropriate team member.
• Schedule and manage appointments.
• Greet clients and admit or check out the day’s appointments.
• Process payments and reconcile transactions.
• Maintain a clean, welcoming reception area.

Skills

People skills

Customer service

Communication

Multitasking

Professionalism

Education

High school diploma

Tools

PIMS

Job description

Hill 35 seeks a Client Care Representative to provide outstanding client service and maintain a warm, welcoming reception. You will handle phone calls, schedule appointments, greet clients, admit and check out the day’s appointments, process payments, and act as a liaison between clients and staff.

The ideal candidate is personable, organized, and able to multitask under interruptions, while maintaining professional courtesy and ensuring a clean reception area to create a positive first