Client Care Champion — Veterinary Front Desk

Companion Pet; Queen Creek (AZ); Hybride; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401k with company match

Continuing education and professional/

PTO and mental health assistance

Employee discounts on services

Scrub allowance

Referral program

Welcoming team environment

Résumé du poste

Animal House Veterinary Clinic seeks a friendly Client Care Representative to be the first point of contact for clients and their pets. In this full-time front-desk role, you will greet clients, guide them through appointments, and support reception operations with warmth and efficiency.

You will handle multi-line phones, document details accurately, and assist with scheduling, payments, and daily tasks. Availability on Saturdays is required to ensure smooth clinic operations.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience in a veterinary setting.
• Familiarity with veterinary terminology and protocols.
• Manage cash handling and financial transactions.

Responsabilités

• Greet clients and pets warmly to set a welcoming tone.
• Manage multi-line phone systems and document information accurately.
• Schedule, confirm, and manage appointments; assist with check-ins/outs.
• Coordinate with departments to ensure smooth patient flow.
• Maintain a clean, organized reception area and support team needs.

Connaissances

Customer service

Multi-line phones

Professional demeanor

High-volume handling

Clinic workflow

Formation

High School Diploma/GED

Outils

Veterinary software

Description du poste

Animal House Veterinary Clinic seeks a friendly Client Care Representative to be the first point of contact for clients and their pets. In this full-time front-desk role, you will greet clients, guide them through appointments, and support reception operations with warmth and efficiency.

You will handle multi-line phones, document details accurately, and assist with scheduling, payments, and daily tasks. Availability on Saturdays is required to ensure smooth clinic operations.