Veterinary Front Desk Specialist — Pet Care Champion

Festival Vet; Bel Air (MD); Hybrid; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Pet discount

Zusammenfassung

Festival Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit. The role requires clear communication, a calm demeanor, and enthusiasm for animal care.

You will greet clients, handle payments, schedule appointments, and support a busy team in Harford County, Maryland. Experience as a veterinary receptionist is preferred, with a strong customer-service mindset.

Qualifikationen

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Aufgaben

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.

Kenntnisse

Veterinary receptionist experience

Organizational skills

Multitasking

Calm demeanor

Jobbeschreibung

Festival Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, setting the tone for their visit. The role requires clear communication, a calm demeanor, and enthusiasm for animal care.

You will greet clients, handle payments, schedule appointments, and support a busy team in Harford County, Maryland. Experience as a veterinary receptionist is preferred, with a strong customer-service mindset.