Client Banking Specialist: Relationship & Financial Growth

Bank of Hawaii; Pearl City (HI); On-site; USD 52,000 - 67,000; Full time

Job summary

Bank of Hawaii is seeking a Relationship Banker to deliver exceptional customer service and engage clients with digital banking options. You will identify opportunities to offer financial services matching clients' short- and long-term needs, while handling transactions and cash balancing.

The role requires knowledge of retail banking, strong communication, and the ability to work evenings or weekends as needed. Join a team focused on accurate service and client trust.

Qualifications

• Registration with the Nationwide Mortgage Licensing System & Registry is required within 30 days.
• High school diploma or GED is required.
• Minimum 3 years of experience in consumer sales, marketing and/or customer service.
• Experience in retail banking and knowledge of personal finance products is preferred.
• Proficiency with PC and Microsoft Office applications; familiarity with bank software is a plus.
• Strong verbal and interpersonal skills, with ability to meet deadlines and work in a team.

Responsibilities

• Create exceptional customer experiences while guiding clients to digital and mobile banking options.
• Identify and sell financial services to meet short and long-term needs.
• Process financial transactions, balance cash, and assist with vault and ATM duties.

Skills

Customer service

Sales aptitude

Communication skills

Team player

Negotiation skills

Education

High school diploma or GED

Tools

PC Teller

Customer Information System (CIS)

Check imprinter

Job description

Bank of Hawaii is seeking a Relationship Banker to deliver exceptional customer service and engage clients with digital banking options. You will identify opportunities to offer financial services matching clients' short- and long-term needs, while handling transactions and cash balancing.

The role requires knowledge of retail banking, strong communication, and the ability to work evenings or weekends as needed. Join a team focused on accurate service and client trust.