Digital Banking Specialist & Client Solutions Advisor

Bank of Hawaii; Kahului (HI); On-site; USD 40,000 - 55,000; Full time

Job summary

Bank of Hawaii is seeking a customer-focused professional to manage the branch experience and drive adoption of digital banking tools. You will greet customers, profile needs, cross-sell services, and handle a broad set of transactions including ATM and vault duties.

The role requires strong teamwork, cash handling, and the ability to work evenings, weekends and holidays as needed. Prior retail or consumer sales experience is essential.

Qualifications

• 2+ years of experience in consumer sales, marketing and/or customer service.
• Demonstrated success in a retail environment with cash handling experience or 1+ years of teller experience.
• Ability and desire to enhance knowledge and advance skills in more complex personal financial services.

Responsibilities

• Engage existing and prospective clients, demonstrate banking technology, and guide customers to appropriate bankers.
• Identify customer needs and cross-sell financial products and services.
• Process a wide range of transactions, balance cash, and assist with vault and ATM duties.

Skills

Consumer sales

Customer service

Marketing

Education

High School Diploma or GED

Job description

Bank of Hawaii is seeking a customer-focused professional to manage the branch experience and drive adoption of digital banking tools. You will greet customers, profile needs, cross-sell services, and handle a broad set of transactions including ATM and vault duties.

The role requires strong teamwork, cash handling, and the ability to work evenings, weekends and holidays as needed. Prior retail or consumer sales experience is essential.