Relationship Banker: Drive Exceptional Customer Experiences

Bank of Hawaii; Kihei (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of Hawaii is seeking a Relationship Banker in Kihei, HI to deliver exceptional customer experiences and promote digital banking solutions. You will handle transactions, balance cash, and assist with vault duties while identifying opportunities to cross-sell financial products.

The role requires 3+ years in consumer sales or service, a high school diploma, and NMLS registration within 30 days. Strong communication and teamwork are essential; candidates should be able to work flexible hours

Qualifications

• NMLS registration must be completed/accepted within 30 days of employment or transfer date.
• High school diploma or GED required.
• Minimum 3 years of experience in consumer sales, marketing and/or customer service; banking experience preferred.
• Proficiency with personal computers and Microsoft Office applications; familiarity with Bank software and systems (PC Teller, CIS, check imprinter).
• Strong verbal communication, interpersonal, analytical, and organizational skills; capable of meeting deadlines; able to lift 20–25 lbs and push a 100 lb cart; able to work evenings, weekends and holidays.

Responsibilities

• Lead the branch client experience by proactively engaging clients and demonstrating 21st century banking tech; cross-sell and meet client needs.
• Sell financial products and services; process applications; handle a wide range of transactions; balance cash; train new staff on procedures.
• Identify and secure new high-value clients; manage referrals and sales tracking; promote Bank products at branch and in-store locations.
• Maintain knowledge of bank policies, procedures, and applicable laws; stay current on products, programs and promotions.
• Perform other duties as assigned.

Skills

Verbal communication

Interpersonal skills

Sales experience

Customer service

Negotiation skills

Team player

Analytical

Education

High school diploma or GED

NMLS registration (required within 30 days)

Tools

PC Teller

CIS

Check imprinter

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Bank of Hawaii is seeking a Relationship Banker in Kihei, HI to deliver exceptional customer experiences and promote digital banking solutions. You will handle transactions, balance cash, and assist with vault duties while identifying opportunities to cross-sell financial products.

The role requires 3+ years in consumer sales or service, a high school diploma, and NMLS registration within 30 days. Strong communication and teamwork are essential; candidates should be able to work flexible hours