Client Banking Specialist: Growth, Service & Digital Tools

Truist Financial Corporation; Stockbridge (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid vacation and holidays

Job summary

Truist Financial Corporation in Stockbridge, GA is seeking a courteous client service professional to support everyday banking needs, guide customers through transactions, and promote digital self-service options. You will collaborate with teammates, participate in sales outreach, and maintain compliance with policies while delivering a consistent, friendly experience.

This regular position requires strong communication, PC skills, weekend availability, and a willingness to travel for temporary

Qualifications

• High school diploma or equivalent.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to travel for temporary staffing needs or locale changes.
• Ability to work weekends and/or extended hours with occasional travel.

Responsibilities

• Provide a distinctive client experience through courteous conversations and transactions.
• Educate clients on digital and self-service solutions (ATMs, Online and Mobile banking).
• Support team sales by outbound client outreach and identifying opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and service capabilities.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Customer service

Sales experience

Interpersonal skills

Multi-tasking

PC skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Stockbridge, GA is seeking a courteous client service professional to support everyday banking needs, guide customers through transactions, and promote digital self-service options. You will collaborate with teammates, participate in sales outreach, and maintain compliance with policies while delivering a consistent, friendly experience.

This regular position requires strong communication, PC skills, weekend availability, and a willingness to travel for temporary