Client & Auction Operations Specialist

Cox Communications; Mount Juliet (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive in Mount Juliet, TN seeks a Commercial Services Specialist II to provide comprehensive support to multiple account holders and ensure accurate, timely handling of their needs in a fast-paced setting.

You will pro-actively identify opportunities, run reports for trends and compliance, and coordinate with national account teams to manage run processes, scheduling, and invoicing—driving strong client satisfaction and robust stakeholder communication.

Qualifications

• Data entry experience required.
• Strong computer skills and effective communication and organization skills.
• Commitment to providing excellent customer service essential.
• High school diploma or higher with related work experience.

Responsibilities

• Provide comprehensive support to numerous account holders.
• Proactively identifying enhancement opportunities.
• Running and analyzing reports for trends and compliance.
• Accountable to monitor vehicle sales processes and ensure a positive client experience.
• Coordinate vehicle transportation, scheduling, and invoicing with stakeholders.
• Develop positive relationships with clients and explain auction processes.

Skills

Data entry

Computer skills

Communication

Organization

Customer service

Education

High School Diploma/GED

Any degree or certification above High School Diploma/GED

Job description

Cox Automotive in Mount Juliet, TN seeks a Commercial Services Specialist II to provide comprehensive support to multiple account holders and ensure accurate, timely handling of their needs in a fast-paced setting.

You will pro-actively identify opportunities, run reports for trends and compliance, and coordinate with national account teams to manage run processes, scheduling, and invoicing—driving strong client satisfaction and robust stakeholder communication.