Strategic Account Support Specialist II

CAI Cox Automotive Corp Svcs., LLC; Mount Juliet (TN); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Benefits package

Job summary

Cox Automotive USA is seeking a Commercial Services Specialist II to provide comprehensive support to multiple account holders and drive accurate, timely vehicle sale processes.

In this on-site role at a high-revenue location, you will analyze reports, collaborate with national account representatives, ensure compliant postings and invoicing, and uphold exceptional client service throughout the auction lifecycle.

Qualifications

• Data entry experience required.
• Strong computer skills and effective communication and organization skills required.
• Commitment to providing excellent customer service essential.

Responsibilities

• Provide comprehensive support to numerous account holders.
• Proactively identifying enhancement opportunities.
• Running and analyzing reports for trends and compliance.
• This role emphasizes accountability and excellence due to significant financial implications of managing key client accounts.
• Offer comprehensive, direct support and communication to numerous account holders and understand their requirements.

Skills

Data entry

Communication

Customer service

Organization

Education

High School Diploma/GED

Any degree or certification above High School Diploma/GED

5 years of related work experience

Job description

Cox Automotive USA is seeking a Commercial Services Specialist II to provide comprehensive support to multiple account holders and drive accurate, timely vehicle sale processes.

In this on-site role at a high-revenue location, you will analyze reports, collaborate with national account representatives, ensure compliant postings and invoicing, and uphold exceptional client service throughout the auction lifecycle.