Client Advisor - Wrentham Outlet

brobstongroup.com - Jobboard; Wrentham (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard in Wrentham, Massachusetts is seeking a Client Advisor to drive store sales and deliver exceptional service. This role will support the management team and collaborate with colleagues to create memorable experiences for clients.

The ideal candidate will have a passion for fashion, experience in client-facing roles, and a commitment to high-quality service. Responsibilities include providing client service, supporting team performance, and being a leader on the sales floor.

Qualifications

• Previous experience in high-quality client-facing service, ideally in fashion accessories or luxury hospitality.
• Passion for fashion and personal styling.
• Strong team spirit and commitment to shared goals.

Responsibilities

• Provide outstanding client and after-sales service.
• Act as a trusted leader on the sales floor for the Store Manager.
• Drive team performance through coaching and feedback.

Skills

Client-facing service

Fashion culture knowledge

Team spirit

Digital tools adaptability

Job description

Summary

The Client Advisor drives store sales and achieves key performance indicators while delivering an elevated, memorable experience to every client. This role supports the management team, collaborates with colleagues, and embodies the brand's values and standards on the sales floor.

Responsibilities

• Provide outstanding client and after-sales service to visitors and clients
• Act as a visible and trusted leader on the sales floor supporting the Store Manager
• Drive team performance through coaching, feedback, and development
• Translate store priorities into clear actionable direction for the team
• Support floor coverage, client experience, visual merchandising execution, and operations
• Serve as a training ambassador for onboarding, product knowledge, and selling standards
• Contribute to building and sustaining a high-performance culture

Requirements

• Previous experience delivering high-quality client-facing service in fashion accessories or luxury hospitality
• Passion for fashion culture and creating personalized client looks
• Business-minded with motivation to contribute to store performance
• Strong team spirit professionalism and commitment to shared goals
• Comfortable using digital tools and adapting quickly in a fast-paced retail environment