Client Advisor

brobstongroup.com - Jobboard; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Client Advisor in Atlanta, Georgia, focusing on delivering exceptional customer service and achieving sales targets within a luxury retail environment.

The ideal candidate will have at least two years of experience in luxury retail, with outstanding interpersonal skills and a strong interest in fashion. Responsibilities include building client relationships, exceeding sales goals, and maintaining store presentation.

Qualifications

• Minimum of two years of experience in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast paced environment.

Responsibilities

• Provide exceptional sales and customer service to clients.
• Initiate and build client relationships.
• Maintain visual presentation and upkeep of the selling floor.

Skills

Customer service

Sales

Interpersonal skills

Fashion knowledge

Tools

Retail point of sale systems

Word

Excel

Job description

Summary

The Client Advisor is a retail sales role focused on delivering exceptional customer service and achieving sales targets in a luxury retail environment. The role builds client relationships through proactive outreach and post‑sale follow‑up while supporting store presentation and inventory management. This position also handles customer repairs and advises clients on product fit and customization.

Responsibilities

• Provide exceptional sales and customer service to clients on the selling floor.
• Initiate and build client relationships using a client book and mailings, and complete sales with post‑sale follow‑up.
• Consistently exceed monthly sales goals and establish weekly sales plans and strategies.
• Maintain visual presentation and general upkeep of the selling floor.
• Handle customer repairs and advise clients on fit and custom design options.
• Assist with the maintenance and organization of inventory in the stockroom and on the selling floor.

Requirements

• Minimum of two years of experience in a luxury retail environment.
• Excellent interpersonal and communication skills.
• Strong understanding of customer service needs and priorities.
• Ability to thrive in a fast paced environment and multitask effectively.
• Positive, outgoing, high energy, and sales focused personality.
• Proficient with retail point of sale systems, Word, Excel, and email.
• Strong interest in fashion and a results driven mindset.