Client Advisor

brobstongroup.com - Jobboard; Glendale (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Glendale, California. This role is essential in providing exceptional client experiences by discovering needs and building long-term relationships. The Client Advisor supports sales goals and may assist with other operational activities.

Ideal candidates will have a minimum of 2 years of retail experience, strong communication skills in English, and the ability to thrive in fast-paced environments. This position fosters client engagement and teamwork while maintaining brand standards.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• Client-centric, team-oriented, and able to thrive in a fast-paced retail setting.
• Professional presentation with strong verbal and written communication skills in English.

Responsibilities

• Provide a welcoming, client-focused experience and build long-lasting client relationships.
• Proactively drive sales and achieve individual KPIs such as ADT and repurchase rate.
• Maintain visual merchandising standards and assist with store operations.

Skills

Client-centric

Team-oriented

Strong verbal communication in English

Proficiency in Microsoft tools

Job description

Summary

The Client Advisor is a brand ambassador who delivers exceptional client experiences by welcoming clients, discovering needs, and cultivating long‑term relationships. Reporting to store leadership, this role supports sales goals, contributes to team objectives, and may assist with visual merchandising or training tasks. The position operates on the sales floor and supports operational activities to maintain brand standards.

Responsibilities

• Provide a welcoming, client‑focused experience and build long‑lasting client relationships through active engagement and follow‑up.
• Proactively drive sales and achieve individual KPIs such as ADT, UPT, data capture, and repurchase rate.
• Support inventory preparation, customer charge sends, repairs, and hold follow‑ups as needed.
• Maintain visual merchandising standards and assist with store operations and team activities.

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment; hospitality or client‑oriented roles acceptable.
• Client‑centric, team‑oriented, and able to thrive in a fast‑paced retail setting.
• Professional presentation with strong verbal and written communication skills in English; additional languages preferred.
• Technologically savvy with proficiency in Microsoft tools and dependable, punctual, and flexible availability.