Client Advisor - The Domain

Brobston Group LLC; Austin (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Brobston Group LLC in Austin, TX is seeking an in-store Client Advisor to deliver high-touch experiences and embody the brand during each selling interaction.

You will develop client relationships, drive repeat business through clienteling, and exceed store sales targets while maintaining client data in POS systems and CRM tools.

Qualifications

• Retail or luxury retail experience is required.
• Proven track record of meeting sales targets.
• Ability to connect with a diverse client base and deliver personalized service.

Responsibilities

• Deliver memorable, high-touch client experiences and act as a brand ambassador during each selling interaction.
• Develop and cultivate client relationships to drive lifetime loyalty and repeat sales.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets.
• Capture and maintain client data using POS and client tracking systems and convert prospects through appointments and discovery.
• Drive sales across key product pillars and identify opportunities to grow business through elevated client experiences.
• Leverage client feedback and optimize in-store hospitality and amenities to enhance the client journey.

Skills

Retail experience

Customer service

Clienteling

Multilingual (optional)

Education

College degree

Tools

POS systems

Client tracking tools

Microsoft Outlook

Job description

Summary

The Client Advisor is an in-store sales professional responsible for delivering an exceptional client experience and embodying the brand in every interaction. This role focuses on building and maintaining client relationships, driving repeat business through clienteling and personalized appointments, and achieving store commercial targets.

Responsibilities

• Deliver memorable, high-touch client experiences and act as a brand ambassador during each selling interaction.
• Develop and cultivate client relationships to drive lifetime loyalty and repeat sales.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets.
• Capture and maintain client data using POS and client tracking systems and convert prospects through appointments and discovery.
• Drive sales across key product pillars and identify opportunities to grow business through elevated client experiences.
• Leverage client feedback and optimize in-store hospitality and amenities to enhance the client journey.

Requirements

• Experience in retail, luxury retail, or other client-facing roles such as hospitality.
• Proven track record of achieving commercial results and meeting sales targets.
• Ability to connect with a diverse client base and deliver personalized service.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with point-of-sale systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States; college degree and multilingual skills are desirable.