Client Advisor

Brobston Group LLC; Scottsdale (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor to enhance the client experience in a luxury retail environment. The role requires strong interpersonal skills and the ability to build long-term client relationships while meeting sales objectives.

The ideal candidate has previous retail experience, preferably in high-end settings, and demonstrates a strong commercial mindset. Flexibility in availability is crucial to support retail hours.

Qualifications

• Previous retail experience, preferably in a high-end or luxury environment.
• Strong commercial orientation with a willingness to learn.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide personalized service and product advice to clients.
• Achieve individual and team sales goals.
• Develop and maintain long-term client relationships.

Skills

Retail experience

Customer-centric approach

Interpersonal skills

Commercial orientation

Job description

Summary

As a Client Advisor you will be an ambassador of the brand, responsible for creating memorable, personalized experiences for clients and building long-term relationships. The role requires a customer-focused, commercial mindset and the ability to advise across product categories while using in-house clienteling tools. You will contribute to individual and team sales objectives in a fast-paced luxury retail environment.

Responsibilities

• Provide personalized service and product advice to clients across all categories
• Achieve individual and team sales goals and contribute to store performance
• Develop and maintain long-term client relationships using clienteling systems
• Learn and master brand and product knowledge to advise clients effectively
• Act as a trusted personal advisor, tailoring the in-store experience to client needs

Requirements

• Previous retail experience, preferably in a high-end or luxury environment, or strong customer-centric background
• Strong commercial orientation with a willingness to learn and develop sales skills
• Excellent interpersonal and communication skills with a customer-first attitude
• Ability to use clienteling tools and maintain client records to drive repeat business
• Flexible availability to work retail hours and support team objectives