Client Advisor

brobstongroup.com - Jobboard; Jacksonville (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard in Jacksonville, Florida seeks a Brand Ambassador to provide exceptional luxury retail service. Responsibilities include building client relationships, delivering elevated in-store experiences, and meeting sales targets through personalized service and brand values.

The ideal candidate will have a background in retail or luxury retail, flexibility in scheduling, and proficiency with POS systems. This role requires excellent communication skills and the ability to connect with diverse clients.

Qualifications

• Experience in retail or luxury retail or relevant client service experience.
• Proven track record of achieving commercial results.
• Ability to connect with diverse clients and provide personalized service.
• Flexibility to work days, nights, weekends, and holidays.
• Authorization to work in the United States.

Responsibilities

• Deliver memorable client experiences using the brand selling approach.
• Develop and maintain client relationships and capture client data.
• Meet or exceed monthly, quarterly and annual sales targets.
• Drive repeat business and convert clients through discovery and styling.

Skills

Retail or luxury retail experience

Achieving commercial results

Connecting with diverse clients

Proficiency with POS systems

Multilingual skills

Education

College degree

Tools

POS systems

Microsoft Outlook

Job description

Summary

Provide exceptional luxury retail service as a brand ambassador, building client relationships and delivering elevated in-store experiences to drive loyalty and sales. Use strong communication and entrepreneurial skills to meet commercial targets and cultivate repeat business while embodying brand values.

Responsibilities

• Deliver memorable client experiences using the brand selling approach.
• Develop and maintain client relationships and capture client data.
• Meet or exceed monthly, quarterly and annual sales targets.
• Drive repeat business and convert clients through discovery and styling.
• Execute hospitality and store amenities to enhance the in-store experience.
• Leverage client feedback and NPS program behaviors to improve service.
• Use POS and client tracking systems during sales interactions.

Requirements

• Experience in retail or luxury retail or relevant client service experience.
• Proven track record of achieving commercial results.
• Ability to connect with diverse clients and provide personalized service.
• Flexibility to work days, nights, weekends, and holidays.
• Proficiency with POS systems and Microsoft Outlook or email.
• Authorization to work in the United States.
• College degree and multilingual skills preferred.