Client Advisor - Meatpacking

brobstongroup.com - Jobboard; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Client Advisor at brobstongroup.com - Jobboard in New York provides a luxurious shopping experience while driving sales. This role involves maintaining client relationships through expert product knowledge and personalized styling advice.

Qualified candidates should have retail experience in fashion or lifestyle brands and exhibit exceptional interpersonal skills. Flexibility in availability is essential. This position fosters high client satisfaction and repeats business.

Qualifications

• Previous retail experience in fashion, jewelry, or lifestyle brands.
• Exceptional storytelling skills to engage clients.
• Flexible availability, including weekends and holidays.

Responsibilities

• Greet and assist clients with a personalized approach.
• Provide expert product knowledge and tailored styling advice.
• Drive sales through upselling and cross-selling.

Skills

Interpersonal skills

Sales-driven mindset

Customer-centric approach

Multilingual abilities

Job description

Summary

The Client Advisor at the Meatpacking store serves as the primary point of contact for clients, delivering a personalized luxury shopping experience while driving sales. This role provides expert product knowledge and styling advice, builds and maintains client relationships, and upholds the brand’s image and presentation standards. The Client Advisor anticipates client needs and supports store operations to ensure a high level of client satisfaction and repeat business.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and tailored styling advice.
• Drive sales through upselling, cross-selling, and meeting sales targets.
• Develop and maintain a client book; engage clients via follow-ups, invitations, and personal styling sessions.
• Ensure store presentation and visual merchandising align with brand guidelines.
• Process transactions and operate the POS system efficiently.
• Manage inventory, stock replenishment, and product care.
• Support back‑office tasks and participate in visual merchandising activities.

Requirements

• Previous retail experience in fashion, jewelry, or lifestyle brands.
• Exceptional interpersonal and storytelling skills to engage clients.
• Sales‑driven mindset with the ability to meet and exceed targets.
• Customer‑centric approach and cultural awareness to interact with an international clientele.
• Flexible availability, including weekends, holidays, and varied shifts.
• Multilingual abilities preferred.