Client Advisor

Brobston Group LLC; Palo Alto (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group LLC is seeking motivated individuals for a sales role in Palo Alto, California. The position demands personalized service to build long-term client relationships while achieving sales objectives in a fast-paced luxury retail environment.

Candidates should have previous retail experience, strong communication skills, and the ability to work flexible hours, including weekends. Join us to provide exceptional customer care and thrive in a commercial performance-focused atmosphere.

Qualifications

• Previous retail or customer-focused experience in a luxury environment.
• Strong communication, interpersonal, and sales skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Achieve individual and team sales objectives and targets.
• Advise and assist clients with personalized recommendations.
• Deliver outstanding in-store service and maintain merchandising standards.

Skills

Communication skills

Sales skills

Interpersonal skills

Job description

Summary

Provide personalized, high-end service to clients on the sales floor, building long-term relationships and delivering memorable experiences. Act as a brand ambassador by understanding client needs, advising across product categories, and maintaining strong clienteling practices. Thrive in a fast-paced luxury retail environment with a focus on commercial performance and exceptional customer care.

Responsibilities

• Achieve individual and team sales objectives and targets.
• Learn and maintain expert brand and product knowledge across categories.
• Advise and assist clients with personalized recommendations and styling.
• Use clienteling tools to cultivate and sustain long-term client relationships.
• Deliver outstanding in-store service and uphold visual and merchandising standards.

Requirements

• Previous retail or customer-focused experience, preferably in a luxury or high-end environment.
• Strong communication, interpersonal, and sales skills with a client-first mindset.
• Ability to work flexible hours, including weekends and holidays.Motivated, curious, and committed to continuous learning and professional development.