Client Advisor

Brobston Group LLC; Short Hills (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group LLC in Short Hills is seeking a Client Advisor to create memorable, personalized experiences on the sales floor. This role focuses on consultative service, strong product knowledge, and building long-term relationships with luxury clients.

You will achieve sales targets through clienteling tools, exceptional service, and collaboration with the team. Prior luxury retail or customer-focused experience is preferred, with excellent communication and a willingness to learn Brand

Qualifications

• Retail experience in luxury market preferred.
• Strong sales focus and goal-driven mindset.
• Excellent interpersonal and communication skills.
• Willingness to learn Brand products and use clienteling/CRM tools.

Responsibilities

• Achieve individual and team sales objectives and contribute to store performance.
• Learn and master Brand and product knowledge to advise clients across all categories.
• Provide personalized client service and act as a trusted advisor to clientele.
• Leverage clienteling tools and systems to develop and maintain long-term client relationships.

Skills

Customer service

Sales oriented

Interpersonal skills

Product knowledge

Job description

Summary

The Client Advisor will create memorable, personalized experiences for clientele while representing the Brand on the sales floor. This role focuses on building long-term relationships through consultative service, strong product knowledge, and the use of clienteling tools. The ideal candidate is customer focused, curious, and driven to achieve sales targets in a luxury retail environment.

Responsibilities

• Achieve individual and team sales objectives and contribute to store performance.
• Learn and master Brand and product knowledge to advise clients across all categories.
• Provide personalized client service and act as a trusted advisor to clientele.
• Leverage clienteling tools and systems to develop and maintain long-term client relationships.

Requirements

• Previous retail or customer-centric experience, preferably in a high-end or luxury market.
• Strong commercial mindset with a focus on driving sales and meeting goals.
• Excellent interpersonal and communication skills with the ability to build lasting relationships.
• Willingness to learn Brand products and use clienteling/CRM tools; able to work in a fast-paced retail environment.