Client Advisor

brobstongroup.com - Jobboard; Roseville (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard in Roseville, California, is seeking a Client Advisor to deliver personalized experiences in a luxury retail setting. You'll build long-term relationships with clients and contribute to sales goals.

The ideal candidate has retail experience and a passion for client service, with the ability to thrive in a fast-paced environment and leverage clienteling tools. Strong commercial mindset and relationship-building skills are essential.

Qualifications

• Previous retail experience in high-end or luxury market preferred.
• Strong customer-centric background.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Achieve individual and team objectives and sales goals.
• Learn and master brand and product knowledge.
• Advise clients across product categories.
• Develop long-term relationships using clienteling tools.

Skills

Retail experience

Customer service orientation

Commercial mindset

Ability to build relationships

Job description

Summary

As a Client Advisor you will represent the brand by delivering personalized, memorable experiences to clients within a luxury retail environment. You will build and maintain long-term client relationships using in-house clienteling tools, advise clients across all product categories, and contribute to both individual and team sales performance through a strong commercial approach.

Responsibilities

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories
• Leverage clienteling tools to develop long-term relationships

Requirements

• Previous retail experience, preferably within high-end or luxury market, or strong customer-centric background
• Passion for client service and ability to form meaningful relationships
• Strong commercial mindset, willingness to learn, and ability to thrive in a fast-paced environment