Clerical Assistant II: Data Entry & Client Support

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Free parking

Telework eligibility

Paid holidays and leave entitlements

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 for the Department of Human Services in Pennsylvania. The role supports essential office processes, handling data entry, document processing, and effective communication to ensure timely services.

It suits someone who works well in a busy environment and takes pride in reliable, accurate work. Responsibilities include greeting visitors, processing applications, maintaining records, answering phones, and submitting weekly EBT

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• Data Entry: Enter application and renewal information into required electronic systems
• Reception Support: Greet visitors, assist clients, and provide coverage for the reception area when needed
• Document Processing: Scan, sort, import, and track all correspondence, mail, and electronic submissions
• Communication Tasks: Answer phones, respond to messages, and forward inquiries to appropriate staff
• Record Maintenance: Update clerical logs, control documents, and tracking systems according to procedures
• Special Duties: Submit weekly EBT log to Administrative Officer and maintain physical cards.

Skills

Data entry

Reception support

Document processing

Communication tasks

Record maintenance

Special duties

Education

High school diploma

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 for the Department of Human Services in Pennsylvania. The role supports essential office processes, handling data entry, document processing, and effective communication to ensure timely services.

It suits someone who works well in a busy environment and takes pride in reliable, accurate work. Responsibilities include greeting visitors, processing applications, maintaining records, answering phones, and submitting weekly EBT