Remote Clerical Assistant II Client Services

Commonwealth-of-Pennsylvania; Waynesburg (Greene County); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework Eligible

Job summary

Commonwealth of Pennsylvania's Department of Human Services in Greene County is seeking a Clerical Assistant 2 to support daily office operations, greet clients, and route them to the right staff. The role handles record management, data entry, application processing, and card services, with potential part-time telework and a 37.5 hour work week; starting salary of $36,831.

As a courteous team member, you will help ensure accurate records and smooth service delivery in a supportive office

Qualifications

• Six months as Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

Responsibilities

• Greet individuals, guide them to the correct staff member, and help ensure smooth transitions during office visits.
• File, pull, and prepare case folders while keeping logs and materials organized.
• Enter case information, updates, applications, and demographic changes into agency systems.
• Register applications, check completeness, and route them to the appropriate worker.
• Answer telephones, take messages, and provide accurate information to clients and staff.
• Operate the Administrative Work Station to issue and maintain Pennsylvania Access Cards and complete related inquiries.

Skills

Clerical experience

Data entry

Customer service

Education

High school diploma

Job description

Commonwealth of Pennsylvania's Department of Human Services in Greene County is seeking a Clerical Assistant 2 to support daily office operations, greet clients, and route them to the right staff. The role handles record management, data entry, application processing, and card services, with potential part-time telework and a 37.5 hour work week; starting salary of $36,831.

As a courteous team member, you will help ensure accurate records and smooth service delivery in a supportive office