Clerical Assistant II: Remote-Eligible Admin Support

Commonwealth-of-Pennsylvania; Ridgway (Elk County); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework possible

Job summary

The Commonwealth of Pennsylvania's Department of Human Services is seeking a Clerical Assistant 2 to support the Elk County Assistance Office. You will enter applicant information, greet customers, answer calls, and image documents to keep income maintenance programs running smoothly.

This full-time role offers a 37.5-hour week with potential for part-time telework. Starting salary is $36,831 annually, with standard benefits and a focus on accurate, courteous public service.

Qualifications

• Six months as Clerical Assistant 1 or equivalent experience.
• Graduation from high school or equivalent.
• Equivalent combination of experience and training.

Responsibilities

• Enter applicant information and complete file clearances.
• Greet walk-in customers and assist with front desk needs.
• Handle incoming calls and voicemail messages.
• Scan and electronically store client records.
• Process Electronic Benefit Transfer cards and review account details.
• Sort and distribute mail and prepare outgoing mail.

Skills

Customer service

Public interaction

Education

High school diploma

Job description

The Commonwealth of Pennsylvania's Department of Human Services is seeking a Clerical Assistant 2 to support the Elk County Assistance Office. You will enter applicant information, greet customers, answer calls, and image documents to keep income maintenance programs running smoothly.

This full-time role offers a 37.5-hour week with potential for part-time telework. Starting salary is $36,831 annually, with standard benefits and a focus on accurate, courteous public service.