Clerical Assistant II: DHS Office Support & Data Entry

Commonwealth Of Pennsylvania; Washington (Washington County); Hybrid; USD 37,000 - 54,000; Full time

Benefits offered by this job

Free parking

Telework option

Job summary

Commonwealth of Pennsylvania's Department of Human Services in Washington County seeks a Clerical Assistant 2 to support vital office processes, data entry, document handling, and client communications. This busy role offers routine tasks and opportunities to contribute to timely services.

Responsibilities include entering applications, greeting visitors, processing mail, answering phones, maintaining records, and assisting with weekly EBT logs.

Qualifications

• Six months as Clerical Assistant 1 or equivalent Federal job title.
• Graduation from high school or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Data Entry: Enter application and renewal information into required electronic systems.
• Reception Support: Greet visitors, assist clients, and provide coverage for the reception area when needed.
• Document Processing: Scan, sort, import, and track all correspondence, mail, and electronic submissions.
• Communication Tasks: Answer phones, respond to messages, and forward inquiries to appropriate staff.
• Record Maintenance: Update clerical logs, control documents, and tracking systems according to procedures.
• Special Duties: Submit weekly EBT log to Administrative Officer and maintain physical cards.

Education

High school diploma or equivalent

Six months Clerical Assistant 1 experience or equivalent

Job description

Commonwealth of Pennsylvania's Department of Human Services in Washington County seeks a Clerical Assistant 2 to support vital office processes, data entry, document handling, and client communications. This busy role offers routine tasks and opportunities to contribute to timely services.

Responsibilities include entering applications, greeting visitors, processing mail, answering phones, maintaining records, and assisting with weekly EBT logs.