Clerical Assistant II – Remote-Eligible Office Support

Commonwealth-of-Pennsylvania; Hempfield Township (Westmoreland County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Paid holidays

Leave entitlements

Opportunity for advancement

Shift selection

Job summary

The Commonwealth of Pennsylvania’s Department of Human Services, Westmoreland County Assistance Office, is seeking a Clerical Assistant 2 to perform essential clerical tasks that support staff and help clients access program services. You will maintain records, process applications, and assist at the front desk in a structured, routine-driven environment.

Responsibilities include entering client information, organizing case materials, handling mail and faxes, scanning documents, and coordinating

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training.

Responsibilities

• Application Processing: Enter client information, clear files, and forward applications for intake
• Case Maintenance: Prepare narratives, update case records, and issue ACCESS cards
• Message Handling: Process cluster messages and direct calls to staff as needed
• Mail and Fax Duties: Sort, date stamp, distribute, and send mail and faxes each day
• Scanning Tasks: Scan and index renewals, SARs, and other assigned case materials
• Front Desk Support: Greet walk-in customers and assist with reception activities

Education

High school diploma

Job description

The Commonwealth of Pennsylvania’s Department of Human Services, Westmoreland County Assistance Office, is seeking a Clerical Assistant 2 to perform essential clerical tasks that support staff and help clients access program services. You will maintain records, process applications, and assist at the front desk in a structured, routine-driven environment.

Responsibilities include entering client information, organizing case materials, handling mail and faxes, scanning documents, and coordinating