Clerical Assistant II - Data Entry & Office Support

Commonwealth Of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania invites you to become a Clerical Assistant 2 with the Department of Human Services and contribute to the daily operations of the Dauphin County Assistance Office. This position offers a steady, rewarding pace where your organization skills help keep programs moving forward.

You will support team members who rely on timely and accurate information, performing data entry, system inquiries, record filing, reception, mail sorting, and general office support to strengthen

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• Data Entry: Input information into automated systems such as CIS and Mapper to ensure accurate record keeping.
• System Inquiry: Access automated systems to obtain needed information for staff and case processing.
• Record Filing: File documents in case records and organize case files according to retention requirements.
• Reception Duties: Handle phone calls and personal contacts, recording or referring information as needed.
• Mail Sorting: Review and distribute mail, computer printouts, logs, and case messages to appropriate staff.
• Office Support: Communicate with the supervisor and carry out additional duties that support daily CAO operations.

Skills

Data entry

System inquiry

Record filing

Reception duties

Mail sorting

Office support

Education

High school diploma

Tools

CIS

Mapper

Job description

Commonwealth of Pennsylvania invites you to become a Clerical Assistant 2 with the Department of Human Services and contribute to the daily operations of the Dauphin County Assistance Office. This position offers a steady, rewarding pace where your organization skills help keep programs moving forward.

You will support team members who rely on timely and accurate information, performing data entry, system inquiries, record filing, reception, mail sorting, and general office support to strengthen