Clerical Assistant II: Data Entry & Office Support

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework eligibility

Great benefits

Job summary

The Commonwealth of Pennsylvania’s Department of Human Services in Lackawanna County is seeking a Clerical Assistant 2 to support daily office operations and ensure accurate handling of case information. The role offers learning opportunities, growth potential, and a chance to serve families across the state in a dependable, collaborative environment.

Responsibilities include data entry, processing applications, reviewing inquiries, answering calls, greeting visitors, mail handling, and

Qualifications

• Six months of clerical experience or graduation from high school, or equivalent combination.
• Must meet Pennsylvania residency requirements.
• Ability to perform essential job functions.

Responsibilities

• Data Entry: Input case information accurately into automated systems.
• Application Processing: Receive, register, and route applications following established procedures.
• Inquiry Review: Interpret documents and complete clearance transactions with accuracy.
• Phone Support: Receive calls, relay messages, and provide information as directed.
• Reception Tasks: Greet visitors, manage schedules, and direct individuals appropriately.
• Mail Handling: Sort, scan, and distribute incoming and outgoing mail and related materials.

Skills

Data Entry

Reception Tasks

Phone Support

Mail Handling

Application Processing

Inquiry Review

Education

High School Diploma

Job description

The Commonwealth of Pennsylvania’s Department of Human Services in Lackawanna County is seeking a Clerical Assistant 2 to support daily office operations and ensure accurate handling of case information. The role offers learning opportunities, growth potential, and a chance to serve families across the state in a dependable, collaborative environment.

Responsibilities include data entry, processing applications, reviewing inquiries, answering calls, greeting visitors, mail handling, and