Clerical Assistant II – Data Entry & Office Support

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania’s Department of Human Services in Harrisburg is seeking a Clerical Assistant 2 to support the Dauphin County Assistance Office. You’ll help keep programs moving by handling data entry, filing, reception, and daily office tasks with accuracy and timeliness.

This full-time role is 37.5 hours per week with a typical 8:30 AM–5:00 PM schedule. Telework may be available part time; starting salary is $36,831 per year, with PA residency preferred.

Qualifications

• Six months as Clerical Assistant 1 or equivalent federal/state title or graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Data Entry: input information into CIS and Mapper for accurate records.
• System Inquiry: access automated systems for information for staff and case processing.
• Record Filing: file documents and organize case files per retention rules.
• Reception Duties: handle calls and inquiries, routing information as needed.
• Mail Sorting: review and distribute mail, logs, and messages to staff.
• Office Support: assist supervisor and support daily CAO operations.

Skills

Data entry

Reception duties

Record filing

Mail sorting

Office support

Education

High school diploma

Tools

CIS

Mapper

Job description

The Commonwealth of Pennsylvania’s Department of Human Services in Harrisburg is seeking a Clerical Assistant 2 to support the Dauphin County Assistance Office. You’ll help keep programs moving by handling data entry, filing, reception, and daily office tasks with accuracy and timeliness.

This full-time role is 37.5 hours per week with a typical 8:30 AM–5:00 PM schedule. Telework may be available part time; starting salary is $36,831 per year, with PA residency preferred.