Clerical Assistant II — Data Entry & Front Desk

Commonwealth Of Pennsylvania; Wilkes-Barre (Luzerne County); On-site; USD 37,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania invites applications for a Clerical Assistant 2 at the Luzerne County Assistance Office in Wilkes-Barre. This Civil Service position supports Income Maintenance programs with data entry, processing of applications, and reception duties to keep essential services running smoothly.

The role may offer part-time telework options; typical schedule is 37.5 hours per week, with salary from $36,831 to $54,162 annually. Residency within Luzerne County is preferred.

Qualifications

• Minimum six months as Clerical Assistant 1 (Commonwealth job title or equivalent), or
• High school diploma, or
• An equivalent combination of experience and training.

Responsibilities

• Data Entry: Enter information into designated systems and verify that transactions are correct and compliant.
• Application Processing: Handle various application tasks including import, clearance, registration, and distribution.
• Inquiry Work: Review documents and complete transactions while ensuring accuracy and meeting deadlines.
• Telephone Support: Receive calls, relay messages, provide coverage, and contact individuals when directed.
• Reception Duties: Greet visitors, manage schedules, provide information, and direct individuals appropriately.
• Mail and Records: Sort, scan, process, and distribute mail and materials in line with policies and procedures.

Skills

Spanish proficiency

Education

High school diploma

Six months Clerical Assistant 1 experience

Job description

The Commonwealth of Pennsylvania invites applications for a Clerical Assistant 2 at the Luzerne County Assistance Office in Wilkes-Barre. This Civil Service position supports Income Maintenance programs with data entry, processing of applications, and reception duties to keep essential services running smoothly.

The role may offer part-time telework options; typical schedule is 37.5 hours per week, with salary from $36,831 to $54,162 annually. Residency within Luzerne County is preferred.