Clerical Assistant II — Data Entry & Admin Support (Hybrid)

Commonwealth Of Pennsylvania; Hazleton (Luzerne County); Hybrid; USD 37,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 for the Office of Income Maintenance in Luzerne County. This full-time civil service position supports families by maintaining accurate records and ensuring smooth office operations in Hazleton.

Duties include data entry, processing applications, handling inquiries, answering phones, reception duties, and mail/records management. The role offers telework options part-time, a 37.5-hour work week, and competitive benefits.

Qualifications

• Six months Clerical Assistant 1 experience or graduation from high school or equivalent.

Responsibilities

• Data Entry: Enter information into designated systems and verify accuracy.
• Application Processing: Handle various application tasks including import, clearance, registration, and distribution.
• Inquiry Work: Review documents and complete transactions while meeting deadlines.
• Telephone Support: Receive calls, relay messages, provide coverage, and contact individuals when directed.
• Reception Duties: Greet visitors, manage schedules, provide information, and direct individuals appropriately.
• Mail and Records: Sort, scan, process, and distribute mail and materials in line with policies and procedures.

Skills

Clerical experience

Education

High school diploma or equivalent

Job description

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 for the Office of Income Maintenance in Luzerne County. This full-time civil service position supports families by maintaining accurate records and ensuring smooth office operations in Hazleton.

Duties include data entry, processing applications, handling inquiries, answering phones, reception duties, and mail/records management. The role offers telework options part-time, a 37.5-hour work week, and competitive benefits.